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Beyond just covering funeral expenses, certain Bankers Life policies offer living benefits, which can be used to help replace lost income or other needs.
- 12/17/20Rating 5.0Chris did a great job for me and my husband as well!!😊😊
- 12/10/20Rating 2.0I recently met with an agent to go over my
policies. I signed up for long term care and I gave my information to the agent, that if accepted, they could withdraw funds from my account to cover the first month’s premium. In less than 48 hours funds had been withdrawn from my account. In the interim I had sent first a text and then an email, to notify the agent that I did not want the policy. I received a text from the agent that she was in a meeting. Nothing more until I sent another text 3 business days later. When the agent called me she was not so happy to have to cancel the policy.it is now 14 business work days and I have not received the refund. Less than two days to take my funds, 14 and counting to refund the funds!
Earlier interaction when I wanted to withdraw funds from my annuity account. My agent sent the documents which I signed and returned. Eight days later nobody had done anything at the corporate level to ensure that I would receive my funds. Only when my agent sent strong memos did we get any response.
I have never received an apology.
Poor customer service.
Bonnie HardyResponse from Bankers Life in Jacksonville, FL12/16/20Hello Bonita, we hope the recent communication with your agent has improved your experience, but please don’t hesitate to email us at BLReviews@bankerslife.com should you have any questions or need further assistance.
- 12/9/20Rating 5.0GREAT CUSTOMER SERVICE
- 12/3/20Rating 5.0Great customer service
- 12/3/20Rating 5.0Very knowledgeable and Professional!
- 12/3/20Rating 5.0Great customer service
- 11/29/20Rating 5.0Austin has done a fantastic job so far. Will recommend!!
- 11/22/20Rating 4.0Helped with Medicare overload. Thanks so much!
- 11/21/20Rating 5.0Absolutely great service: efficient, smart, insightful, useful answers to questions; clear explanation of trade-offs, and a policy tailored to what I need. Great people....
- 11/21/20Rating 5.0Mr. Crosby is VERY knowledgeable in the Medicare supplemental insurance field. He listened to what I wanted from my Health insurance.
- 11/21/20Rating 5.0Very Good. They were very knowledgeable and spent a lot of time going over our options.
- 11/21/20Rating 5.0Very helpful and knowledgeable
- 11/16/20Rating 5.0Great Customer Service!
- 11/16/20Rating 5.0Great service, very knowledgeable
- 11/12/20Rating 5.0Rachel Gauthier, who had been recommended by friends, was well prepared and a pleasure to work with.
- 11/11/20Rating 5.0Great service
- 11/10/20Rating 5.0I have experienced great service from my insurance agent. Mr Robinson is a very informed agent. He understands his clients needs.I'm very happy to have Mr Robinson as my insurance agent. ❤ Thank youResponse from Bankers Life in Jacksonville, FL11/13/20Hi Jo-ann, thank you for your kind words. We are so happy to hear you have enjoyed working with your agent!
- 11/10/20Rating 5.0Honest presentation
- 10/28/20Rating 5.0Great Service ⭐️⭐️⭐️⭐️⭐️
- 10/28/20Rating 5.0Definitely great customer service and patience
Frequently Asked Questions
About Bankers Life in Jacksonville, FL
Welcome to Bankers Life in Jacksonville, Florida. We believe in providing our customers with knowledgeable life and health insurance, and annuity recommendations to help them navigate their retirement needs. We have supported the Jacksonville area since 2003 with 72 insurance agents and 8 Financial Representatives who have built careers by serving the communities in which we live. We are also a proud supporter of Bankers Life’s annual “Forget Me Not Days” campaign, which helps raise funds for the Alzheimer’s Association.
With a history dating back to 1879, Bankers Life provides a broad selection of life insurance and health insurance products designed especially for Americans who are near or in retirement. With more than 260 offices across the country, our more than 4,200 insurance agents/producers live and work in the communities they serve. Our agents/producers at the local Bankers Life in Jacksonville, FL office take the time to get to know you as their customers, listen to your needs and values, and are dedicated to helping you meet your goals for a secure retirement. Get to know Bankers Life - and learn why our more than 1.5 million customers trust us to help protect their financial future, ensuring a healthier and rewarding retirement. The Bankers Life brand is a part of CNO Financial Group, Inc., whose companies provide insurance solutions that help protect the health and retirement needs of working Americans and retirees.
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